Privacy Policy - Alpine Resort
This Privacy Policy explains how Alpine Resort (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website at alpine.qorezo.com , contact us, or make a booking for our hotel or resort services.
We may collect and process the following categories of information:
Online payments are securely processed through PCI-DSS compliant third-party payment service providers (“Payment Partners”). These may include, but are not limited to: Razorpay, Stripe, PhonePe, Paytm, Cashfree, PayPal, or any other authorized payment gateway provider.
Your card, UPI, wallet, net-banking or banking credentials are transmitted directly to the Payment Partner. We do not store or have access to your full card number, CVV, UPI PIN, net-banking password, or OTP.
Payment information may also be used for fraud monitoring, verification, chargeback handling, and dispute resolution as required by the Payment Partner or law.
We may share your information with:
We do not sell your personal information to third parties.
We use reasonable industry-standard technical and organizational measures including secure HTTPS connections, encryption, restricted access, and monitoring. However, no system is completely secure and absolute data protection cannot be guaranteed.
Some of our service providers or hosting partners may be located in other countries. By using our website or services, you consent to the transfer of your information outside your country when necessary for operations.
We retain certain booking, invoicing, and payment records for legal, tax, audit and regulatory requirements. Typical retention periods may range from 5 to 10 years, depending on jurisdiction.
Our website and booking services are not intended for individuals under the age required by local laws for providing valid consent. We do not knowingly collect personal information from children without parental/guardian approval.
You may request, subject to applicable law:
To submit a data request, contact us at:
Email: hello.qorezo@gmail.com
Phone: +91 9717987565, +91 9717797566
Address: Village Jaletha Patti, Tehsil Lansdowne, Pauri Garhwal, Uttarakhand, 246155, India
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website will constitute acceptance of the revised terms.